Published/Revised: January 25, 2018
P.O. Box 955, Helensvale QLD 4212 | Australia
Australian Business Number (ABN): 61 626 546 153
Cookies are messages given to an internet browser by an internet server. The browser stores the messages in text files. The messages are then sent back to the server each time the browser requests a page. Cookies may also be called web cookies, Internet cookies, browser cookies or HTTP cookies.
Any information that can be used on its own or with other information to identify an individual in context. Or simply stated: information identifiable as being about you.
Encompasses everything that we offer to you, e.g. access to and usage of our website and its functionality, other associated platforms and its content (e.g. social media, training environment), freely accessible content, free content for which you need to register, email updates, promotional offers as well as our paid products, programs and services.
Collectively used for this website and all other websites owned and operated by us including third-party sites/platforms where we host our Services as well as the hardware, software and tools we use on these sites (e.g. cookies, widgets, tracking tools, analytics, testing methods etc.), by which personal and non-personal information is collected.
This refers to information that’s collected automatically, which can include: IP address, domain name, time of the request, method utilised to submit the request to the server, country of origin, browser type, operating system, various time details per visit, details about pages visited including sequence, other parameters about the device you used or your IT environment.
We / us
Refers to us, the business of Sabine Biesenberger, including its owner and any team members.
You / your
This is you, in your role as visitor, user, prospect or client.
1.1. These Terms of Service & Disclaimer are governed by the laws of Queensland, Australia, and apply to you no matter where you're located in the world. Please be aware that if you’re located outside of Australia (e.g. Europe), the laws in your country may differ greatly from the laws of Queensland, Australia. This means that you may be affected in a different way to what you might expect.
2.1. You accept our Terms simply by browsing, reading or using our Services. Your interaction with our Services signifies that you have read, understood and agree to be bound by our Terms.
2.2. You may not use our Services and may not accept these Terms if:
(a) you aren’t of legal age to form a binding contract with us; or
(b) you’re a person barred from using our Services under the laws of Australia or other countries including the country in which you are resident or from which you use our Services.
2.3. We reserve the right to review and change any of these Terms by updating them at our sole discretion without notice. Any changes to our Terms take immediate effect from the date of their publication.
As a user of our Services, you agree to comply with the following:
(a) you'll use our Services only for purposes that are permitted by: (i) these Terms; and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(b) you're solely responsible for protecting the confidentiality of your access links, voucher codes and/or redeemable tickets provided to you as part of the Services. Any use by any other person, or third parties, may result in the immediate cancellation of our Services to you;
(c) any use of your registration information (where applicable) by any other person, or third parties, is strictly prohibited. You agree to immediately notify us of any unauthorised use of your registration information or any breach of security of which you’ve become aware;
(d) access and use of our Services is limited, non-transferable and allows for the sole use of the Services by you for the purposes of us providing the Services;
(e) you will not use our Services in connection with any commercial endeavours except those that are specifically endorsed or approved by us;
(f) you will not use our Services to harass, bully or threaten other users or upload to our Sites any material that would be regarded as obscene, vulgar or threatening;
(g) you will not use our Services for any illegal and/or unauthorised use which includes collecting email addresses of other users of the Services and for the purpose of sending unsolicited or unauthorised emails or other communication;
(h) you agree that commercial advertisements, affiliate links, and other forms of solicitation posted by you will be removed without notice and may result in termination of the supply of the Services to you. Appropriate legal action will be taken by us for any illegal or unauthorised use of our Sites; and
(i) you acknowledge and agree that any automated use of our Services is prohibited.
We endeavour to describe and display our Services as accurately as possible. While we try to be as clear as possible in explaining our Services, you acknowledge that the description of our Services on our Sites is not entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions after publishing. We reserve the right to refuse or cancel any purchase with an incorrect price listing.
5.1. You acknowledge that our Services are delivered on or via our Sites or electronically by way of email, including providing links that allow you to access the Services through your internet browser. In the event that there's an error in the email confirmation, it's your responsibility to inform us as soon as possible.
5.2. Prior to accessing some of our Services you may be required to register for an account through via our Sites (including any third-party platforms where we host our Services). As part of the registration process, or as part of your continued use of our Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not limited to: (a) an email address; (b) a mailing address; (c) a telephone number; and (d) a password. You warrant that any information you give to us will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own.
5.3. You acknowledge and agree that we will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the inability to provide the delivery for any reason, including but not limited to inaccessibility of our Services, an incorrect or incomplete email address being provided at the time of registration/purchase or loss of internet connection.
6.1. Payment can be made securely online. In purchasing our Services through our Sites (including any third-party platforms where we host our Services), you agree to pay the purchase price listed on our Sites.
6.2. Where the option is given to you in your use of our Services you may make payment of the purchase price by either way of eWay or Stripe or Apple Pay. You warrant that you have familiarised yourself with the terms and conditions and other relevant documentation of eWAY or Stripe or Apple Pay prior to making the purchase.
6.3. To the extent that you provide us with your credit card information for payment, we shall be authorised to charge your credit card for any unpaid/outstanding charges. If you use a multi-payment plan to make payments to us, we shall be authorised to make all charges at the time they’re due and that we don’t require a separate authorisation to do so. Please don’t make chargebacks or cancel the credit card that you’ve provided to us as security without notifying us in advance. You’ll be responsible for any fees associated with recouping payment on chargebacks and any collection fees associated in addition to that.
6.4. Please note that we’ll charge a 2% (two percent) late penalty to all balances that aren’t paid promptly by you.
6.5. Following payment being received by us, we’ll issue you with a receipt to confirm that the payment has been received.
7.1. Our Services are subject to copyright. Any Services provided by us and their content are protected by copyright under the laws of Australia and by international treaties. Unless otherwise indicated, all rights (including copyright) in the content and compilation of the Services (including but not limited to text, graphics, logos, button icons, video images, audio clips, website, code, scripts, design elements and interactive features) are owned or controlled for these purposes, and are reserved by us or our contributors.
7.2. All trademarks, service marks and trade names are owned, registered and/or licensed by us, who grants to you a worldwide, non-exclusive, royalty-free, revocable license to:
(a) use the content pursuant to the Terms;
(b) access the content through the link provided by us by email for the duration of the Services (where applicable);
(c) copy and store the content in your device’s cache memory; and
(d) print pages of the content for your own personal and non-commercial use.
We don’t grant you any other rights whatsoever in relation to the Services or their content. All other rights are expressly reserved by us.
7.3. We retain all rights, title and interest in and to the Services and all related content. Nothing you do on or in relation to the Services will transfer any:
(a) business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright; or
(b) right to use or exploit a business name, trading name, domain name, trademark or industrial design; or
(c) thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
7.4. You may not, without our prior written permission and the permission of any other relevant rights owners: broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the content or any content provided by third parties (including other clients of ours) for any purpose. This prohibition doesn’t extend to content which are freely available for re-use or are in the public domain.
7.5. If you broadcast, publish, upload, transmit, post or distribute any content on our Sites, then you grant to us a non-exclusive, transferable, perpetual, royalty-free, irrevocable, worldwide license to broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change your content.
8.1. During the term of these Terms, we take reasonable steps to maintain confidentiality of your information. However, there’s an inherent risk in all form of electronic communication, and communications between you and us that it may be unlawfully intercepted by third parties not under our control. We do not guarantee the security of any information.
8.2. If you participate in any of our Services that occur in a group setting, you recognise as a group member that any information submitted by you to including but not limited to virtual platforms, forums, chat rooms, message boards, classrooms, during (video) conferences, email or otherwise in any other medium may be shared by all members in the group. You agree to keep any information submitted by other group members confidential. You agree not to share or disclose any proprietary information of other group members with any individual or entity outside of the group. Nor shall you infringe the intellectual property rights of any group member. You understand that violation of any of the agreements contained in this section may result in dismissal from the group. In case you purchased our Services, there’ll be no refund if you get dismissed due to a breach of confidentiality.
8.3. For training or consultation purposes, we may, at our sole discretion, share certain topics anonymously and hypothetically with our mentors with whom we periodically seek consultations and who are also subject to these confidentiality parameters.
8.4. There are some situations in which we’re legally obligated to breach confidentiality to protect others and yourself from harm. These situations rarely occur in mentoring, but if such a situation does occur, we’ll make every effort to discuss it with you before taking any action.
10.1. You acknowledge and agree that the Services provided by us are made available to you for the sole purpose of informational and educational guidance and aren’t to be taken as professional or expert advice. You're hereby advised to consult with your own accountant, lawyer, financial advisor, physician, mental health provider, therapist, counsellor, or any other licensed or registered professional regarding your physical, mental, emotional or spiritual health, legal matters, business growth, future income, expenses, sales volume or potential profitability or loss of any kind.
10.2. Where the Services make representations regarding the outcomes of using our Services, these representations are to be regarded as examples of potential outcomes only. You acknowledge and agree that there are a wide variety of factors that relate to the outcomes you'll experience as a result of your use of our Services and that we hold no liability whatsoever in the event that you fail to meet your desired outcome after your use of our Services.
10.3. Nothing in here limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
10.4. Subject to this Disclaimer, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions that aren’t expressly stated in here are excluded; and
(b) we will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with our Services or our Terms (including as a result of not being able to use our Services or the late supply of our Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
10.5. The use of our Services is at your own risk. Everything on our Sites and our Services are provided to you “as is” and “as available” without warranty or condition of any kind. None of us, our management, affiliates, agents, contributors or licensors make any expressed or implied representation or warranty about our Services – free and paid - referred to on our Sites. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on our Sites or any of the Services provided (including third-party material and advertisements on our Sites);
(c) costs incurred as a result of you using our Services;
(d) the Services in respect to links which are provided for your convenience;
(e) any failure to complete a transaction, or any loss arising from e-commerce transacted on our Sites; or
(f) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
10.6. You understand that the nature of our Services requires us to arrange specific dates and times in which the Services can be provided to you and that these dates and times may be subject to change. You acknowledge and agree that in the event that such changes occur, we’ll take all reasonable steps to advise you of the same, but that they bear no liability for your inability to attend at the altered date and/or time.
10.7. We’ll make every effort to ensure that the Sites are running smoothly to ensure a consistent access to our Services. However, we accept no liability in respect to our Sites and Services being temporarily unavailable due to a lack of internet connection or other technical issues beyond our control.
11.1. Our total liability arising out of or in connection with our Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of information to you.
11.2. You expressly understand and agree that we, our management, affiliates, agents, contributors or licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages that may be incurred by you, however caused and under any theory of liability. This shall include, but isn’t limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
11.3. We aren’t responsible or liable in any manner for any content (including our content, your content and third-party content) posted on our Sites or in connection with our Services, whether posted by us or by third parties.
11.4. We don’t control and aren’t responsible for the behaviours and actions of the users of our Services, their comments, posts or information that they upload. Accordingly, we aren’t responsible for any offensive, inappropriate, obscene or unlawful content or actions that you may encounter on our Sites or in connection with any of our Services.
11.5. By using our Services, you acknowledge that you’re solely responsible for ensuring that you don’t use our Services in such a way that you’ll be at risk of personal or psychological harm.
12.1. These Terms will continue to apply until terminated by either you or us as set out below.
12.2. If you want to terminate the Terms for our FREE Services, you may do so by:
(a) notifying us in writing by providing fourteen (14) days’ notice; and
(b) clicking the "unsubscribe" link, where we've made this option available to you; and
(c) cease using our free Services and/or closing your accounts for all of the free Services which you use, where we’ve made this option available to you.
Your notice should be sent, in writing, to firstname.lastname@example.org
12.3. If you want to terminate the Terms for any of our PAID Services, you may do so by notifying us in writing by providing fourteen (14) days’ notice.
However, because of the extensive time, effort and support that goes into creating and/or providing our paid Services, all payments are non-refundable (if not otherwise outlined on the sales page at the time of your purchase). You may terminate these Terms and discontinue use of our Services at any time by providing notice in writing as outlined under this clause, but no portion of payments will be returned. You're responsible for any outstanding payments in spite of termination.
Your notice should be sent, in writing, to email@example.com.
Should we decide to, in our sole discretion, or have explicitly offered a refund guarantee in writing, you acknowledge and agree that the prorated or full refund will be based on the purchase price listed on the sales page at the time of your purchase and that it'll be refunded in the same currency as paid by you and will not take into account transaction and/or handling fees charged by your bank or any other institution to enable the purchase and/or currency exchange rates that may have changed between the time the purchase price was paid and the refund being effected.
12.4. We may cancel these Terms at any time for any reason by providing written notice to you. In the event that we cancel these Terms for any Services you purchased, we’ll provide a prorated refund of the fees collected for which Services haven’t been rendered.
You acknowledge and agree that, where we elect to provide you with a refund, the prorated purchase price (based on the purchase price listed on the sales page at the time of your purchase) will be refunded in the same currency as paid by you and will not take into account transaction and/or handling fees charged by your bank or any other institution to enable the purchase and/or currency exchange rates that may have changed between the time the purchase price was paid and the refund being effected.
12.5. When the Terms come to an end, all of the legal rights, obligations and liabilities that you and we've benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
You agree to indemnify us, our management, affiliates, agents, contributors or licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with our Services;
(b) any direct or indirect consequences of you accessing/using our Services or transacting on our Sites or attempts to do so; and/or
(c) any breach of the Terms.
Our Sites may display third-party content or contain links to third-party websites and tools. You acknowledge and agree that we aren't responsible or liable for the availability, accuracy, content or policies of those resources. Displaying or providing links to such resources don't imply any endorsement by or affiliation with us. You acknowledge sole responsibility for and assume all risk from your use of any such third-party resources.
The purpose of our Services is for informational and educational purposes only. There are a lot of ideas on our Sites, and there are also a lot of suggestions for tools, websites, resources, and advice on personal development and entrepreneurship. Some of the links we provide are regular links; however, some of the links are affiliate links which means that, if you click them and make a purchase, we might get a commission in exchange. Transparency is important to us that's why we endeavour to mark affiliate links as such in our communications.
The subject of headings of the sections and paragraphs of these Terms are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
No waiver of any of the provisions of these Terms by Sabine Biesenberger shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by us.
18.1. Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
18.2. Notice: A party to the Terms claiming a dispute has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the dispute.
18.3. Resolution: On receipt of that notice by that other party, the parties to the Terms must follow this process:
(a) Within seven (7) days of the notice endeavour in good faith to resolve the dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, twenty-one (21) days after the date of the notice, the dispute hasn’t been resolved, the parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Law Society of Queensland or his or her nominee;
(c) The parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The parties must each pay their own costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
18.4. Confidential: All communications concerning negotiations made by the parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
18.5. Termination of Mediation: If thirty (30) days have elapsed after the start of a mediation of the dispute and the dispute hasn’t been resolved, either party may ask the mediator to terminate the mediation, and the mediator must do so.
Our Services are intended to be used worldwide. Notwithstanding this, in the event of any dispute arising out of or in relation to our Services, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
These Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause isn’t contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assignees.
Both parties confirm and declare that the provisions of these Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and that the Terms aren't against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of these Terms shall remain in force.
Please feel free to reach out to us via email. We're happy to help.